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Exploring the option for an alternative NBN network provider for Southbank Grand

Your Owners Corporation Committee is currently exploring an opportunity to enhance internet connectivity within Southbank Grand by introducing an additional fibre network to the building.

The objective is to provide residents with a reliable alternative to the NBN, improving overall connectivity while offering greater choice of internet providers.

What this means for residents:

  • A potential second, independent fibre network within the building
  • Access to high-speed, reliable fibre connectivity
  • Improved overall resilience and redundancy

Why your participation matters

Resident interest will play an important role in determining whether the network installation moves forward.

The more residents who register their interest, the stronger the Committee’s understanding of demand within the building.

Registering your interest does not commit you to a service — it simply helps determine whether this opportunity should proceed.

Better value for residents

In addition to improved connectivity, the proposed network could give residents access to Pineapple Net’s competitively priced fibre plans — helping reduce monthly internet costs without compromising on speed or reliability.

Plans would start from $59^ per month.

Register your interest today

Powered by DGtek.

DGtek is an infrastructure provider running fibre optics down Melbourne’s streets. We retail their world-class FTTP network, and that’s how our residential speeds are faster and cheaper than all our competitors.

Frequently asked questions

Who is Pineapple Net?

For many, bad internet is a daily annoyance, compromised technology that doesn’t meet the connectivity needs of today, which in turn, results in people having to make compromises.

We’re here to change the game. Powered by DGtek’s advanced, private, fibre optic network, our Fibre To The Premises (FTTP) connection delivers a faster, cheaper and higher-quality internet connection than ever experienced before.

Our mission is to provide Australians with internet as it should be. We recognise that our customers’ needs have changed and that we live in a new world of on-demand connectivity. Put simply, we understand that our customers can’t afford to have things go wrong or have their internet hold them back.

We’ve been providing high quality fibre straight to the premises for over 8 years and passes through over 40k homes in Melbourne.

Does Pineapple Net use the nbn?

No. Pineapple Net utilises DGtek Fibre Optic Network. DGtek own and operate their own 100% fibre optic network. This means that from your property, to the datacentre, your connection uses 100% fibre connections! No copper, no old phone lines, just fast, reliable fibre optics.

Are there any connection/installation fees?

No, there are no connection / installation fees.

Can I bring my own router / modem?

You can BYO a router and speak with our tech support team who can assist with the set up.

You can also choose to purchase a Pineapple Net supplied router which can be paid for in full or paid over 12 months. We recommend purchasing a Pineapple Net supplied router which will deliver optimum performance, it will also allow our technical team to assist with any support.

Ready for refreshingly fast internet?

If you’re thinking about joining Pineapple Net but have a few questions first,
let us know how we can help.